We offer both online and physical gift vouchers, depending on how you'd like to give your gift!

Our online gift vouchers are delivered electronically and can be redeemed on our website, while our physical gift vouchers are sent by courier and can be redeemed at our New Plymouth flagship store.

Physical gift vouchers are a lovely option if you'd prefer to give someone a little something special in person!

Absolutely! You can have a physical gift voucher sent straight to the recipient by entering their delivery address at checkout. If you'd like to include a personal message, simply pop it in the 'Order Notes' section during checkout and we'll include it for you. Please note, the physical gift card is only redeemable in our New Plymouth Flagship Store.

You can purchase both online and physical gift vouchers through our website. Simply choose your preferred gift voucher and follow the steps to complete your purchase.

If you're nearby, physical gift vouchers are also available to purchase in person at our New Plymouth flagship store.

Online gift vouchers can be redeemed at checkout on our website by entering your voucher code in the 'Discount code or gift card' field.

Physical gift vouchers can be presented when making a purchase at our New Plymouth flagship store.

Any remaining balance can be used towards a future purchase, provided the gift voucher remains valid.

Our online gift vouchers have no expiry date, so they can be used whenever you're ready to shop!

Physical gift vouchers are valid for three years from the date of purchase.

If you're having trouble using your gift voucher, just email us at sales@biancalorenne.co.nz and we'll be happy to help!

Our gift vouchers can only be redeemed through our website or at our New Plymouth flagship store, depending on the type of voucher you have. Unfortunately, gift vouchers can't be used at any of our stockists.